Credit Controller

Join us in protecting cash flow and supporting business performance across Northern EuropeAt URW, we create destinations where people come together to shop, work, socialise and connect. From some of Europe's most iconic retail and mixed-use destinations to the teams working behind the scenes, every role plays a part in delivering exceptional experiences for our customers, partners and communities.We're looking for a Dutch-speaking AR Specialist / Credit Controller to join our Northern Europe Finance Operations team. This is an opportunity to take ownership of a portfolio of tenant accounts across our Dutch assets, helping to protect cash flow, reduce financial risk and support commercial decision-making across the business.If you enjoy building relationships, solving problems and influencing outcomes, while working in a fast-paced international environment, we'd love to hear from you.About the TeamOur Northern Europe Finance Operations team supports the Netherlands, Denmark, Sweden and the UK across Accounts Payable, Accounts Receivable and Accounting.With a team of 45 colleagues across the region, we play a critical role in ensuring strong financial performance, effective governance and excellent service to the business. Collaboration is at the heart of what we do, with teams working closely across countries to drive consistency, continuous improvement and operational excellence.What You'll Be DoingAs AR Specialist / Credit Controller, you'll manage a portfolio of tenant accounts across our Dutch property portfolio and take ownership of debt collection and recovery activities.Key responsibilities include:Managing tenant accounts and maintaining accurate debt portfoliosDriving cash collection activity and reducing aged debt balancesLeading debt review meetings with business stakeholdersAssessing credit risk and recommending appropriate collection strategiesManaging insolvency cases and legal recovery processesWorking with external debt collection agencies and legal partnersProducing debt analysis, reporting and actionable business insightsSupporting process improvement, governance and standardisation initiatives across the regionBuilding strong working relationships with commercial and finance stakeholdersYou'll Work Closely WithAsset ManagementInvestment ManagementLeasing teamsLegal teamsFinance Business PartnersProperty Management teamsDebt collection agencies and legal partnersTenants and tenant representativesWhat Success Looks LikeWithin your first 12 months, you'll have:Reduced aged debt and improved cash collection performanceSuccessfully managed high-risk and insolvent tenant accountsBuilt trusted relationships across finance and commercial teamsConsistently applied debt governance and recovery processesContributed to regional collaboration and continuous improvement initiatives across Northern EuropeWhat You'll BringEssentialFluent Dutch and English language skillsExperience in Credit Control, Accounts Receivable or Order-to-Cash environmentsKnowledge of Dutch debt collection and insolvency processesStrong analytical and reporting capabilitiesAdvanced Excel skillsExcellent communication and stakeholder management skillsConfidence to challenge, influence and make commercially sound decisionsNice to HaveSAP or SAP S/4HANA experienceExperience using credit risk tools such as Dun & BradstreetExperience within the real estate or property sectorExposure to regional or shared-service environmentsWhat Great Looks LikeYou'll thrive in this role if you:Take ownership and deliver resultsBuild strong relationships across teams and countriesBalance customer service with effective risk managementCommunicate confidently and professionallyLook for opportunities to improve processes and ways of workingEnjoy collaborating across functions and supporting regional transformationWhy Join URW?At URW, you'll be part of a collaborative, international business where your work has a tangible impact on commercial performance and operational success.We offer the opportunity to work across multiple markets, build relationships with stakeholders throughout the business and contribute to the continuous evolution of our Northern Europe Finance Operations team.Ready to make an impact? We'd love to hear from you.