Credit Controller

Credit ControllerLocation: Peterborough (Office‑Based)Salary: £35,000About Trade MastermindTrade Mastermind is the UK’s No.1 business coaching platform for construction and beyond business owners. Founded by Joseph Valente, our mission is to empower trade professionals with the tools, structure, and confidence to scale successful businesses. As a fast‑growing, nationally recognised brand, we deliver real commercial results and operate in a high‑performance, entrepreneurial environment.The RoleWe are looking for a commercially minded, persuasive Credit Controller who enjoys building relationships, influencing outcomes, and taking ownership of cash collection.This role is ideal for someone who is confident on the phone, comfortable negotiating payment in a professional manner. You will play a critical role in protecting cash flow while maintaining strong, long‑term client relationships.Key ResponsibilitiesTake ownership of the credit control cycle, driving timely and consistent customer paymentsBuild strong, professional relationships with clients, using influence and rapport to secure payment commitmentsProactively chase overdue invoices through confident phone‑based and written communicationNegotiate payment plans where appropriate, balancing commercial outcomes with customer retentionMonitor customer accounts and assess non-payment riskInvestigate and resolve invoice queries or disputes quickly to remove barriers to paymentProduce debtor reports as requiredCollaborate with internal teams to generate solutions for continues uninterrupted paymentsSkills & Experience RequiredProven experience in credit control, accounts receivable, collections, or a similar roleExcellent telephone manner with the ability to handle challenging conversations professionallyCommercially minded, resilient, and results‑drivenAble to balance relationship‑building with firm credit controlHigh attention to detail with strong organisational skillsConfident using financial systems and Microsoft Office (especially Excel)What We OfferCompetitive salary of £35,000Clear development and progression opportunitiesHigh‑performance, entrepreneurial cultureOpportunity to work with a nationally recognised brandTailored training and development aligned with career goalsModern, high‑spec office environmentFree on‑site parkingSponsored qualifications and development opportunitiesCompany pension schemeOpportunity to be part of a business reshaping the construction sectorWhile experience in credit control or accounts receivable is desirable, we are far more interested in the right personality.Success in this role comes from confidence, persuasion, and the ability to build strong relationships and influence payment outcomes through effective communication.Please note: This is a fully office‑based role in Peterborough.If you are a confident, persuasive professional who enjoys influencing outcomes and taking ownership of results, we would love to hear from you.