Credit Controller

Company Description Classic Fine Foods UK Ltd | B Corp™ is a premium food service specialist that has been serving customers for 20 years and is part of the Classic Fine Foods Group, a subsidiary of Metro Group. With 1,150 team members and 25 local offices across Europe, the Middle East, and Asia, the company sources top-quality ingredients and delivers them directly to chefs and culinary professionals nationwide. Based in London with branches in Birmingham, Bristol, and Exeter, Classic Fine Foods UK supports a diverse customer base, including fine dining restaurants, hotels, gourmet outlets, and prestigious department stores. Through partnerships with over 170 brands and suppliers and a portfolio of more than 8,800 products, the company focuses on personalised service, sustainability, and long-term relationships. As a Certified B Corp™, Classic Fine Foods is committed to making a positive impact on the community and environment while helping chefs realize their culinary ambitions.Role Description This is a full-time, on-site Credit Controller role based in London. The Credit Controller will manage the company’s debtor ledger, ensuring timely collection of payments, monitoring customer accounts, and following up on overdue invoices. Responsibilities include assessing creditworthiness, setting and reviewing credit limits, reconciling accounts, and resolving billing or payment queries in collaboration with internal teams and customers. The role involves preparing regular reports on outstanding debts, cash flow, and credit risk, while supporting continuous improvement of credit control processes. The Credit Controller will work closely with the finance team to maintain accurate records and support compliance with company policies and relevant regulations.QualificationsStrong experience in credit control and credit management, with the ability to manage a debtor ledger effectively.Practical skills in debt collection and working with debtors to resolve outstanding balances in a professional manner.Solid understanding of finance principles, including reconciliations, cash flow, and basic accounting practices.Proficiency with finance or ERP systems and MS Office (especially Excel) for reporting and data analysis.Excellent numerical aptitude, attention to detail, and accuracy in handling financial information.Confident communication and negotiation skills, with the ability to build constructive relationships with customers and colleagues.Strong organizational skills, including the ability to prioritize workload and meet deadlines in a fast-paced environment.Relevant qualification in finance, accounting, or business (e.g., AAT, CICM, or equivalent experience) is beneficial.Experience in FMCG, food service, or wholesale distribution is an advantage.