Credit Controller
Downey Osborne · Belfast, Northern Ireland, United Kingdom
Apply & track with Apply EdgeWe’re recruiting a Credit Controller to join a busy and growing Finance team within an established and successful business.This is a hands-on role suited to someone with previous credit control or accounts experience who enjoys working with customers, managing outstanding balances and taking ownership of their workload. You’ll be part of a supportive team where accuracy, communication and a proactive approach are valued.The role offers variety, responsibility and the opportunity to develop your experience within a stable and growing organisation.What We OfferCompetitive salary, dependent on skills and experiencePermanent roleFlexi time31 days holidayBelfast City CentreCycle to work schemeCareer progressionJoin an established teamAbout YouWe’re looking for someone who is confident, organised and proactive, with previous experience in credit control or a similar finance position.You’ll be comfortable communicating with customers, managing your own workload and working with colleagues across the business to resolve queries and outstanding payments.You’ll ideally have:Previous experience in a Credit Control or similar finance roleExcellent organisational skills and strong attention to detailA proactive and self-motivated approachThe ability to work independently and as part of a teamExcellent communication and interpersonal skillsConfidence dealing with customers and handling queries professionallyGood IT skills, including Microsoft Word and ExcelExperience working with finance or accounting systemsKnowledge of credit control processes and proceduresKnowledge or experience of the small claims process would be advantageousAbout Your New RoleAlwaysProactively manage outstanding customer accounts and ensure payments are received within agreed termsSend invoices and statements to customersMaintain accurate and up-to-date debtor recordsReconcile and maintain customer accountsLiaise with customers regarding outstanding balances and payment queriesWork closely with internal departments to resolve account issuesEnsure all relevant records and documentation are maintained accuratelyOftenCarry out credit checks on new and existing customersEstablish and review appropriate credit termsPrepare aged debt reports and provide information to managementNegotiate payment terms where appropriateFollow up overdue accounts by telephone, email and other appropriate methodsIdentify potential credit risks and take appropriate actionRespond to customer queries promptly and professionallyOccasionallyManage the small claims process, including preparing and submitting claim documentationAssist with reporting and analysisSupport improvements to credit control processes and systemsAssist with wider finance projects and ad hoc tasks as requiredNeverBe expected to compromise on accuracy or customer serviceNever have to fight over the last biscuit in the office.Ref (15298)