Credit Controller

About the roleThis is a fantastic opportunity for someone who thrives on building relationships, maintaining accuracy, and driving results in a fast-paced financial environment.You will be responsible for protecting cash flow and minimising bad debt exposure by managing end-to-end credit control. This includes daily customer payment allocations, account reconciliations, generating statements and invoices as required, and overseeing automated payment reminders.You will build and maintain strong customer relationships, taking a proactive approach to debt collection that balances persistence with professionalism and a positive customer experience. You will also maintain oversight of overdue debt across each business in your portfolio, providing essential reporting and recommendations.

Key Responsibilities

Customer payment allocation and processingContacting customers to resolve payment issues and increase collections while maintaining strong relationshipsProviding tailored updates and high-level summary reports for relevant stakeholdersLogging all collection activity in the Credit Collection system in real-timeEnsuring compliance with credit policies and payment termsInvestigating and troubleshooting issues with invoices and customer payments in the AR Ledger data, then providing guidance to resolve the issueJoining regular accounts receivable ledger reviews and follow up on agreed actionsEscalating unaddressed or high-value overdue debts to senior management as requiredNotifying relevant teams if a customer enters administration and assist with claims processesPerforming account reconciliations and resolve invoice discrepancies promptlyWhat We’re Looking For:Background in finance is advantageousProven Credit Control or Accounts Receivable experience within a professional environmentProficient in Excel and other Microsoft suiteExperience With Netsuite or Microsoft Dynamics 365 highly favouredExcellent written, verbal and interpersonal communication skillsSolid understanding of accounts receivable and related principlesExperience with undertaking reconciliations of accounts receivable ledgers on disputed accountsCommitment to excellence, innovation and continuous improvementAbout the companyVela APX is one of the operating groups of Constellation Software Inc. CSI is listed on the Toronto Stock Exchange (CSU) and acquires, manages, and builds industry-specific software companies across the globe, providing them with strategic guidance and financial security. Headquartered out of Brisbane, Vela APX provides finance, HR, payroll and administrative support to our growing number of software companies across Australia, New Zealand, India, UK, Japan, US and Singapore.Why Join Vela APX?At Vela APX, we believe in taking care of our team. Here are some of the perks and benefits awaiting you:Enjoy work-life balance with our hybrid working arrangementsUnlock opportunities for professional development and growthAccess a variety of benefits including Bonus Scheme, Group Superannuation Plan, Employee Referral Scheme, Share Purchase Plan, EAP and more.Interested? Apply Now! If you're interested in taking this next step in your career, we would love to hear from you!