Credit Controller
Robert Half · Edinburgh, Scotland, United Kingdom
Apply & track with Apply EdgeCredit Controller
The role will suit someone who is confident communicating with customers, highly organised and comfortable taking ownership of their workload.Key ResponsibilitiesManage a portfolio of customer accounts and take ownership of the end-to-end credit control process.Proactively chase outstanding and overdue invoices via telephone and email.Build and maintain positive relationships with customers while ensuring payments are received within agreed terms.Investigate and resolve account queries, discrepancies and payment issues.Allocate and reconcile customer payments accurately.Monitor aged debt and identify potential risks or issues.Produce regular aged debt and credit control reports.Liaise closely with internal teams to resolve billing and account queries.Escalate more complex or longstanding issues where appropriate.Maintain accurate and up-to-date customer account records.Assist with month-end activities and wider finance administration.Support process improvements across the credit control and accounts receivable function.About YouWe’re looking for someone with previous experience in credit control, accounts receivable or a similar finance position.You’ll ideally have:Previous experience within a credit control or accounts receivable environment.A confident and professional telephone manner.Strong communication and relationship-building skills.The ability to have difficult conversations around outstanding payments.Good attention to detail and strong organisational skills.Experience managing a busy workload and prioritising effectively.Good Excel and general IT skills.A proactive approach to resolving queries and collecting outstanding debt.The ability to work independently while also contributing positively to a wider finance team.What’s on Offer?£32,000 – £35,000 salaryHybrid working in EdinburghPermanent, full-time positionSupportive and collaborative finance teamOpportunities for professional development and progressionCompetitive benefits packageVaried role with genuine ownership and responsibilityThis is a great opportunity for an experienced Credit Controller to join an established organisation where you’ll have the opportunity to make a real impact within the finance function.If you’re currently considering your next move and would like to find out more, please get in touch for a confidential discussion.