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Credit Controller

Hays · Newcastle Upon Tyne, England, United Kingdom

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Are you an experienced Credit Controller who enjoys building strong customer relationships while delivering outstanding results? This is an opportunity to join a well-established, not-for-profit organisation, and make a visible impact on cash collection and financial performance.The RoleYou will take ownership of debt collection activity, helping to reduce aged debt while maintaining positive, professional customer relationships. You will manage sales ledger processes, resolve account queries, and ensure invoices, statements and credit control correspondence are issued accurately and on time.Working closely with customers and internal stakeholders, you will negotiate payment arrangements, conduct credit checks, monitor credit risk, reconcile banking transactions and unallocated cash, and support month-end reporting and cash-flow forecasting.You will also help strengthen Accounts Receivable performance by maintaining accurate finance and CRM data, supporting legal recovery where appropriate, and identifying opportunities to improve processes. Experience of Microsoft Dynamics 365 Business Central would be particularly useful.Key CompetenciesPrevious credit control experience within a complex organisation, strong debt recovery and negotiation skills, and the ability to manage multiple priorities are essential.Candidates should be confident communicators with excellent relationship-building, IT and Excel skills, strong attention to detail, and a proactive, customer-focused approach to improving cash collection performance.Desirable ExperienceCredit control within a large or complex organisationKnowledge of debt recovery processes and intercompany transactionsMicrosoft Dynamics 365 Business CentralIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Desired Skills and ExperienceCredit control, Accounts receivable, Sales ledger, Cash collection, Debt management, Debt recovery, Customer service, Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk