Credit Manager - For Quality Hospitality Limited (Q-HOTEL Dhaka) - Job ID : 1535691

Quality Hospitality Limited (Q-HOTEL Dhaka) is looking for Credit ManagerAbout the RoleQ HOTEL Dhaka is seeking an experienced and results-driven Credit Manager to manage the hotel’s credit accounts and ensure timely collection of all outstanding receivables. You will play a key role in maintaining effective credit control, minimizing bad debts, and supporting the financial health of a five-star hotel.Key ResponsibilitiesManage the hotel’s Accounts Receivable / City Ledger function and ensure accurate and timely billing.Monitor all corporate, government, travel-agent, airline, OTA, long-stay and other credit accounts.Review and approve/recommend credit applications, credit limits and payment terms in accordance with hotel policy.Monitor outstanding balances and ensure customers settle accounts within agreed credit terms.Prepare and review daily, weekly and monthly aging reports.Conduct regular collection follow-ups by email, telephone and meetings.Identify overdue and high-risk accounts and escalate them to the Financial Controller / Director of Finance and General Manager.Monitor accounts exceeding approved credit limits and recommend credit suspension or credit hold where necessary.Ensure all invoices have proper supporting documents, authorization and accurate billing information.Coordinate with Sales and Operations to resolve billing disputes and discrepancies promptly.Reconcile customer accounts and ensure the Accounts Receivable ledger agrees with the General Ledger.Monitor and follow up unallocated payments, deposits, credit notes and adjustments.Maintain complete documentation of collection activities and customer commitments.Review new corporate accounts and conduct appropriate credit-risk assessments before extending credit.Monitor and control potential bad debts and doubtful accounts.Recommend provisions and write-offs in accordance with company policy and approval procedures.Ensure compliance with the hotel’s credit policy, financial controls and accounting procedures.Work closely with Sales to ensure commercial agreements and credit terms are properly documented and adhered to.Coordinate with Front Office and Night Audit to ensure correct transfer of charges to city ledger / PM accounts.Provide management with regular reports on collections, overdue accounts, aging, credit exposure and bad-debt risks.Support month-end closing and ensure all receivable balances are properly reconciled.Maintain professional relationships with corporate clients while firmly enforcing the hotel’s payment policies.Continuously identify opportunities to improve collection efficiency, cash flow and credit-control procedures.Educational RequirementsBachelor of Business Studies (BBS)DiplomaBachelor of Business Administration (BBA)Bachelor’s degree or Diploma in Accounting, Finance, Business or a related field from a recognized university/institution.Skills Required: Financial Analysis, Business Negotiation, Financial accounting, Credit Control And Recovery, Exceptional attention to detail and analytical skills.Experience Requirements6 to 12 year(s)The applicants should have experience in the following business area(s):Hotel,RestaurantAdditional Requirements6–12 years of relevant experience in hotels or restaurants.Experience with an international hotel brand in the Dhaka market will be a strong advantage.Pre-opening or post-opening experience in a five-star / upper-upscale hotel will be highly regarded.Strong knowledge of Accounts / Finance credit control.Proven ability to work under pressure, meet deadlines and manage multiple priorities in a dynamic, high-volume environment.Proficient with Microsoft Office.Strong knowledge of hotel and finance accounting systems (SUN, Odoo, Opera, Fidelio etc.).Excellent organizational and problem-solving skills.Excellent interpersonal and communication skills.Ability to work effectively in a fast-paced, pre-opening hotel environment.Willingness to work flexible hours and remain available on call as required by business demands.Well-groomed, organized, confident, focused and professional personality with strong attention to detail.Excellent analytical, problem-solving, decision-making and interpersonal skills.Strong negotiation, presentation and client relationship management skills.