CRM Administrator / Sales Secretary

Job Overview:We are hiring on behalf of our client for a highly organised and detail-oriented CRM Administrator / Sales Secretary to provide comprehensive administrative and sales support to a team of five Sales Managers.The ideal candidate will have excellent communication skills, advanced Microsoft Office proficiency, and relevant UAE experience in specialist contracting, high-value retail interiors, or high-end residential renovation projects.

Key Responsibilities

Prepare high-value commercial proposals, quotations, and sales documentation.Manage and maintain CRM records, sales pipelines, and activities on behalf of five Sales Managers.Handle contract-related correspondence and documentation, including FIDIC contracts.Prepare monthly sales reports, forecasts, and performance summaries.Provide comprehensive administrative and secretarial support to the sales team.Coordinate professionally with clients, colleagues, and internal stakeholders.Maintain accurate records and ensure timely preparation of commercial documents and reports.

Requirements

Previous UAE experience in CRM administration, sales coordination, sales administration, or a similar role.Experience in one or more of the following sectors is essential:Specialist contracting, particularly sports contracting and final finishes.High-value retail interiors and shopfitting.High-end residential renovation and remodelling, including luxury villas and apartments.Outstanding written and spoken English.Advanced proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.Experience with CRM management, monthly reporting, and sales forecasting.Familiarity with FIDIC contracts and related correspondence.Excellent organisational skills, attention to detail, and the ability to manage multiple priorities.Professional communication skills and personal presentation.Ideal CandidateA proactive and professional individual who can effectively support a busy sales team, prepare high-quality commercial proposals, manage CRM activities, and ensure accurate sales reporting and forecasting.