CRM Assistant

CRM AssistantLocation: Dubai, UAEEmployment Type: Full-TimeCompany Description:Laforet Real Estate stands as a premier luxury real estate brokerage headquartered in Dubai. We empower investors and homeowners with bespoke property solutions. Whether acquiring, selling, or managing assets, our expert team ensures every transaction is seamless, strategic, and rewarding.Job SummaryWe are looking for an experienced CRM Administrator to manage and optimize our CRM system for our real estate operations. The ideal candidate must have previous experience as a CRM Administrator in a UAE real estate company, with strong knowledge of CRM management, lead distribution, data integrity, and reporting.Key ResponsibilitiesManage and maintain the company's CRM system.Create and manage user accounts, permissions, and system settings.Ensure accurate lead allocation and monitor lead distribution.Maintain data quality by reviewing, updating, and cleansing CRM records.Generate daily, weekly, and monthly sales and performance reports.Support the Sales and Management teams with CRM-related requests.Upload and manage property listings, projects, and developer information.Coordinate with CRM providers to resolve system issues and implement improvements.Train new employees on CRM usage and best practices.Ensure compliance with company CRM processes and data management standards.RequirementsMinimum 2–3 years of experience as a CRM Administrator in a UAE real estate company (mandatory).Strong knowledge of CRM systems used in the Dubai real estate industry.Proficiency in Microsoft Excel and reporting tools.Excellent organizational and analytical skills.Strong attention to detail and ability to manage multiple tasks.Excellent English communication skills (additional European languages are an advantage).