CRM Feedback Calling Intern

Company: BeastLifeLocation: GurugramWork Mode: Work From OfficeExperience: Freshers | Interns | 0–2 YearsEmployment Type: Full-Time / InternshipAt BeastLife, customer feedback is at the heart of everything we build. We're looking for a confident and articulate Female CRM Feedback Calling Executive who enjoys speaking with customers, asking the right questions, and turning conversations into meaningful insights.This is an excellent opportunity for fresh graduates and interns who want to build a career in CRM, Customer Experience and D2C brands.What You'll Do* Conduct outbound feedback calls to customers after their purchase.* Engage customers in meaningful conversations and collect genuine product and service feedback.* Maintain an average talk time of 5–6 hours per day while ensuring quality interactions.* Record customer insights accurately in CRM sheets and internal systems.* Identify customer concerns, repeat issues and improvement opportunities.* Coordinate with the CRM and Customer Experience team to share actionable feedback.* Build positive customer relationships through professional and empathetic communication.Who We're Looking For* Female candidates with excellent spoken English and Hindi.* Freshers and interns are welcome to apply.* Strong communication skills with confidence to lead conversations.* Smart questioning ability and genuine curiosity to understand customer experiences.* Comfortable spending 5–6 hours daily on customer calls.* Good listening, persuasion and interpersonal skills.* Basic knowledge of Excel or Google Sheets is preferred.Preferred BackgroundCandidates with internship or work experience in any of the following will have an advantage:* D2C Brands* Nutraceuticals & Sports Nutrition* Customer Feedback Calling* CRM & Customer Experience* E-commerce Support* Telecalling or Customer EngagementWhat Makes You a Great Fit* You're naturally conversational and confident.* You enjoy interacting with people and asking thoughtful questions.* You're detail-oriented and can convert customer conversations into valuable business insights.* You're interested in building a career in CRM, customer experience and consumer brands.Immediate joiners and candidates with prior D2C internship experience will be preferred.