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CRM Support Product Owner

LanceSoft, Inc. · Dubai, United Arab Emirates

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We have an opening for "CRM Support Product Owner" with our client. Interested candidates are encouraged to send their CV to SyedaRashna@lancesoft.comTitle : CRM Support Product Owner (Salesforce)Location: DubaiDuration : 1 Year6+ years of experience in product management or support roles, with a focus on live digital assets.Salesforce-certified Product Manager with 10+ years' of experience working in the Banking, Payments, Technology, Telecom, and Healthcare industries.expertise in CRM Implementation, Digital Transformation, Product Management, Requirement Analysis, Data Analytics, Business Process redesign, and Project Management.Product owner with experience on Project Management and Salesforce Cloud Consultant.Integrated Salesforce solutions with multiple data sources to deliver a customizedsuite of Salesforce applications using AGILEMethodologies for a large housing corporation based out of the USBalanced multiplecompeting priorities, ensuring critical tasks were addressed promptly while maintaining overall project timelinesCollaborated with businessstakeholders to gather requirements andcustomize Salesforce features for custom workflowsLed Agile teams in the successful implementation of Salesforce CRM.CRM: Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Data Cloud,Google Cloud Platform, CRM AnalyticsMS Office Suite: MS Excel, PowerPoint, MS Visio, MS Project, MS VisioData Visualization: Power BI, TableauPlanning Tools: Jira, ALM, VSTS Azure, TFS ConfluenceTesting/Defect TrackingTools: HPQC, Service Now, Postman, SOAP UIMarketing tools: Agility Harmony, Agility LoyaltyDatabase: SQL, BigQueryExperience in product management with a focus on live product operations and support within a large and complex organization.Proven experience on salesforce products : Sales and Service Cloud, Marketing cloud, data cloud.Background in software engineering with hands-on experience in managing and supporting live digital assets.Proficiency in agile methodologies and tools (e.g., Scrum, Kanban, Jira).Experience with incident management and resolution processes.If you like to proceed please provide me below details with your CV for client submission.Expected Pay Rate -Notice Period:Current location:Interview availability:Please let me know your interest.