CSR - Client Service Representative | Pune | Night Shift

Client Service Representative | Immediate Joiners | US Shift📍 Location: Aundh, Pune | Work from Office💼 Job Type: Full-Time | Permanent👤 Experience: Freshers Welcome🌙 Shift: US Shift / Continuous Night Shift📅 Working Days: 5 Days | Rotational Week Offs🚨 Joining: Immediate Joiners PreferredAbout the RoleWe are looking for a Client Service Representative to join our team and handle client queries and support requests through email, chat, and voice calls. The ideal candidate should have excellent English communication skills, a customer-focused approach, and the ability to resolve queries efficiently.Key ResponsibilitiesHandle client queries through email, chat, and voice calls.Provide prompt and effective solutions to client concerns.Ensure a positive client experience and maintain high customer satisfaction.Coordinate with internal teams for timely issue resolution.Manage client tickets, follow-ups, and support requests.Maintain accurate records of client interactions and updates.Complete assigned tasks accurately within defined timelines.RequirementsExcellent written and spoken English communication skills.Strong customer service and problem-solving skills.Good organizational and multitasking abilities.Comfortable working in a continuous night/US shift.Willing to work from office in Aundh, Pune.Comfortable working 5 days a week with rotational week-offs.Freshers are welcome to apply.Immediate joiners will be preferred.Why Join Us?Opportunity to build a career in Client Service and Customer Support.Work with an international/US-focused client environment.Full-time, permanent employment opportunity.Apply Now📩 Send your updated resume to careers@binated.comSubject Line: Application – Client Service Representative | US ShiftIf you have strong English communication skills, a customer-focused mindset, and are comfortable working US night shifts from our Aundh, Pune office, we encourage you to apply.