Customer Advisor – Inbound Sales | Wimbledon | Hybrid

Customer Advisor – Inbound Sales£30,000–£32,000 + 10% bonus | Full-timeWimbledon - 3 days office 2 home A fantastic opportunity to join a growing B2B services business within its Sales team.This is a 100% inbound sales role — there is no cold calling. You will speak with customers who have already identified a need, helping them understand the available services, guiding them through the sales process and ensuring a smooth customer experience from initial enquiry through to order.Key ResponsibilitiesRespond to inbound enquiries via telephone, email and websiteBuild strong relationships with prospective and existing customersUnderstand customer requirements and recommend appropriate solutionsGuide customers through the sales process and convert enquiries into salesManage follow-ups to ensure customers have everything they needProcess orders accurately and maintain up-to-date customer recordsSupport invoicing, administration and post-sale communicationWork closely with internal teams to ensure a smooth customer journeyMaintain accurate sales information and contribute to team performance reportingProvide excellent customer service at every stageWhat We're Looking ForCustomer service, sales or account management experienceExcellent communication skills, both written and verbalStrong relationship-building skillsHighly organised with excellent attention to detailConfident managing multiple enquiries and prioritiesComfortable using CRM systems and Microsoft OfficeCommercially minded with a genuine interest in developing a career in salesPositive, energetic and motivated approachWhy Consider It?£30k–£32k basic salary10% annual bonus based on company performanceInbound sales only – no cold callingClear progression into Account Executive and further sales rolesIncreasing salary brackets with progressionOpportunity to develop strong B2B sales and account management experienceSupportive team environment and structured career development