Customer Application Engineer

Industry: Interconnect Solutions (Industrial, Military & Aerospace)Job Title: Customer Application Engineer

Location: Ankara/TürkiyeWorking Model: Working remotely for TR & MEJob Type: Full TimeTravel: Less than 5%Experience Level: Open to both experienced professionals and eager-to-learn less experienced candidates.We are currently seeking enthusiastic and reliable Customer Application Engineer to join our team in Türkiye—whether you are an experienced professional or a less experienced candidate with a strong motivation and eager to learn and grow with us.

Key Responsibilities

Provide expert technical and application support to the company's sales team, and customers via phone, email, and occasionally on-site in the field when required.Identify customer needs and opportunities, demonstrating a deep understanding of company products and their applications to deliver effective solutions.Act as a reliable and knowledgeable resource, building long-term trust and ensuring high customer satisfaction.Maintain a proactive, "on-duty" approach throughout the workweek, demonstrating exceptional organizational skills, discipline, and self-sufficiency.The Successful Applicant:A genuinely good team player with high energy, excellent communication skills (written and verbal proficiency in both English and Turkish), a positive attitude, and high integrity.Highly accountable, proactive, and driven by a strong appetite for continuous learning and self-development.University degree in Engineering (Electrical & Electronics or Mechanical). Or demonstrable dedicated and transferable experience in this fieldCourteous, confident, and professional phone and email etiquette.Intermediate to advanced PC skills (strong proficiency in MS Office applications, particularly Excel).Fast learner with the ability to quickly master products, processes, and technically complex systems independently.Strong capability in maintaining and enhancing existing customer relationships.Experience with CAD software such as Solid Edge (preferred).Prior technical support experience (preferred).Strong working knowledge of connectors and harnesses (preferred).Strong and effective follow-up skills (preferred).Previous experience in a similar role within the sector, or an equivalent combination of education and experience (preferred).