Customer Care Associate (English and Arabic Speaker)

Who are we?Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.About the Role:Office and home based5-day work per week (Monday to Sunday)Fluent Arabic and English Speaker is a MUSTResponsibilities:Manage customer calls and request relevant informationHandle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiriesLiaise with Logistics, After Sales Service and global boutiques on daily basisFollow up the offline store enquiries and complaintsOther ad-hoc projects assigned by the managerRequirements Minimum 3 years relevant experiences in customer service/ luxury retail field Proficient with MS Office Fluent Arabic and English. Any other language will be a bonus. Able to work independently with minimal supervision Proactive, patient and committed Great communication and interpersonal skills Immediately available is highly preferred This position is based in Dubai. BenefitsWhy Join APM?• Global, Dynamic Team: Diverse and energetic workforce.• Growth Opportunities: We support your professional development.• Collaborative Culture: Teamwork and open communication.• Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.Don't wait to join APM Monaco! Click on APPLY NOW!