Customer Marketing &amp Product Marketing Knowledge Intern

lThe intern will support clear communication between Customer Experience, Product Management,Marketing, and customers by organizing product knowledge, customer feedback, and customer-facingcommunications.Key ResponsibilitiesRequirements Help align CX and Product Management teams by organizing customer feedback, product questions,and feature requests. Draft and update customer communications through Intercom, email, in-app messaging, and help-center content. Support product marketing materials such as product updates, FAQs, release notes, and customereducation content. Identify recurring customer questions and knowledge gaps, and recommend ways to improvecommunication and product adoption. Maintain shared knowledge resources and provide concise summaries of customer insights to internalteams.