Customer Project Manager*

Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we obtain, use, and reuse the planet’s resources. With innovation at our core, we develop and manufacture sensor-based sorting technologies for the global recycling and waste management industry. Our success is reflected in more than 9,000 sorting units installed and a presence in over 100 countries - making TOMRA Recycling a trusted partner for customers around the globe. At TOMRA, we encourage a culture of purpose, collaboration, and continuous improvement. Our teams are empowered to make a real impact - driven by passion, guided by responsibility, and inspired by innovation we make a shared commitment to sustainability. We believe that diverse perspectives fuel creativity, and we actively cultivate an inclusive workplace where everyone feels valued and heard. Job Description Shape the Customer Journey in Recycling Projects Across Türkiye, Middle East & AfricaAs a Customer Project Manager, you will act as the trusted owner of customer projects, ensuring successful execution from contract handover through project closure. You will work closely with customers and internal stakeholders to ensure projects are delivered on time, within budget, and in line with TOMRA standards. What You'll DoProject Execution and DeliveryTake ownership of customer projects from contract handover through delivery, installation, commissioning, final acceptance, and successful project closure.Contract, Scope, and Risk ManagementReview customer requirements, contracts, technical specifications, and project assumptions while proactively identifying risks, dependencies, and potential issuesCustomer and Stakeholder CoordinationCoordinate between customers and cross-functional teams including Sales, Engineering, Supply Chain, Logistics, Service, and external partnersTechnical Project SupportSupport the successful execution of recycling projects by providing practical technical guidance on site readiness, installation requirements, plant layouts, and project-related topicsCommercial and Progress Follow-UpMonitor project progress, budgets, payment milestones, and cost developments, ensuring timely follow-up and escalation where needed QualificationsWhat Makes You SuccessfulExperience in Project Management, Project Coordination, Technical Customer Support, Field Service, Plant Operations, Recycling, Machinery, or another industrial environment. A degree in Mechanical, Electrical, Industrial, Environmental, Process, Recycling Engineering, or a related technical discipline is preferred. Strong communication and stakeholder management skills with the ability to work effectively across departments and cultures.Technical understanding and ability to interpret engineering drawings Highly organised with a proactive and solution-oriented mindset.Comfortable working with ERP systems, CRM tools, and Microsoft Office applications.Fluent Turkish and professional English skillsWillingness to travel approximately 60% across Türkiye and the Middle East & Africa region Additional InformationWhat We OfferOpportunity to work on international projects across Türkiye, the Middle East and AfricaCompany carAnnual bonusPrivate health insuranceMeal allowance13th salaryHybrid working optionsA collaborative and international work environmentIf you enjoy managing complex projects, building strong customer relationships, coordinating multiple stakeholders, and bringing industrial solutions to life, this could be the perfect opportunity for you.Apply today by submitting your CV in English and a short message explaining what makes you the right fit for this opportunity.We look forward to hearing from you. *Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.Most important – it’s a match!