Customer Relations Assistant

About You & the RoleAs a Customer Relations Assistant (CRA), you’ll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.What You Will Be DoingHandle day-to-day financial transactions with accuracy and professionalismAssist clients with deposits, withdrawals, bills, and loan paymentsOpen and close accounts while ensuring compliance with standard operating proceduresProvide clear guidance on savings and investment productsDeliver excellent customer service and build strong client relationshipsWhat Success Looks LikeClients leave the branch feeling valued and supportedTransactions are processed efficiently and error-freeAccounts are opened and closed smoothly with complete documentationYou demonstrate strong communication skills and a customer-first mindsetYou grow into a trusted representative of the bankQualificationsBachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalentFresh graduates are encouraged to applyStrong communication and interpersonal skillsWillingness to report onsiteAmenable to work within Digos CityWhat You Can Expect HereA supportive environment that values learning and growthHands-on training to help you succeed in your roleOpportunities to build a career in banking and financial servicesA culture that prioritizes teamwork, integrity, and client satisfaction