Customer Relations Assistant
SOPREMA Entreprises - Agence de Metz · Dubai, United Arab Emirates
قدّم وتابع مع أبلاي إيدج🚨🔥 WE’RE HIRING — CUSTOMER RELATIONS ASSISTANT 🤝💬🇦🇪🌟 BUILD STRONGER CUSTOMER CONNECTIONS — TURN EVERY INTERACTION INTO A GREAT EXPERIENCE!🇦🇪 Location: Dubai, United Arab Emirates🕒 Employment Type: Part-Time Opportunity💼 Experience Level: Mid-Level to Senior🌐 Work Arrangement: Fully Remote🏢 ABOUT USWe are a customer-focused organization committed to building positive, professional, and lasting relationships with our customers. Our team values communication, responsiveness, teamwork, and a strong commitment to service quality.🤝 THE ROLEWe are seeking a friendly and organized Customer Relations Assistant to support daily customer relationship activities. You will communicate with customers, respond to inquiries, coordinate requests, maintain accurate records, and work with internal teams to help deliver a smooth customer experience.🔑 KEY RESPONSIBILITIES✔️ Respond to customer inquiries through phone, email, and digital channels✔️ Provide accurate information and timely assistance✔️ Understand customer needs and direct requests appropriately✔️ Assist with customer requests, concerns, and follow-ups✔️ Maintain accurate customer records and interaction details✔️ Monitor pending requests and ensure timely follow-up✔️ Coordinate with internal departments to resolve customer issues✔️ Support customer feedback and relationship management activities✔️ Prepare basic reports, documents, and customer updates✔️ Maintain professional and positive communication with customers✔️ Escalate complex concerns to the appropriate team when required✔️ Support general administrative and customer relations tasks🎯 REQUIREMENTS🔹 Strong verbal and written communication skills🔹 Friendly, professional, and customer-focused attitude🔹 Excellent listening and interpersonal abilities🔹 Good problem-solving and follow-up skills🔹 Strong attention to detail and organization🔹 Comfortable using computers and digital communication tools🔹 Ability to manage multiple customer requests🔹 Reliable, proactive, patient, and professional🔹 Ability to work independently and collaborate with a remote team🔹 Good English communication skills🔹 Bachelor’s degree or equivalent qualification is preferred🌟 WHAT WE OFFER✨ Fully remote working environment✨ Flexible part-time schedule✨ Supportive and collaborative team culture✨ Opportunities to develop customer relationship skills✨ Exposure to customer service and business operations✨ Professional learning and development opportunities✨ Opportunities for long-term career growth🔥 READY TO BUILD BETTER CUSTOMER RELATIONSHIPS?📩 APPLY NOW and take the next step toward an exciting Customer Relations opportunity in Dubai!#Hiring #CustomerRelationsAssistant #CustomerRelations #CustomerService #CustomerSupport #DubaiJobs #UAEJobs #RemoteJobs #PartTimeJobs #ClientRelations #HiringNow #CareerOpportunity #UAEHiring