Customer Relationship Manager

CRM Executive and Asst. Manager – Real Estate | Plots & VillasCompany: Sameera Dexor Private LimitedDepartment: Customer Relationship ManagementDesignation: Executive, Asst. Manager & CRM ManagerIndustry: Real Estate – Plotted Development & VillasLocation: Chennai / Project LocationsReporting To: Head – CRM Experience: 6–12 years in Real Estate CRMEmployment Type: Full-TimeQualifications- Any Graduate / Post Graduate.- MBA / PGDM in Marketing, Customer Relationship Management or related field will be an advantage.- Strong knowledge of MS Excel, CRM software and MIS reporting.REQUIRED SKILLS- Excellent customer handling skills- Strong communication and negotiation skills- Strong follow-up capability- Good knowledge of real estate documentation- Knowledge of property registration process- Collection management- Legal coordination- Problem-solving ability- Team coordination- Strong MIS and reporting skills- Ability to handle escalated customers- Ability to work with strict timelines- Tamil and English communication skills are preferred