Customer Service & Business Ops

Customer Service & Business Ops | Tokenfolio | BangaloreAt Tokenfolio, we give investors access to the world's most exclusive pre-IPO tech companies - AI, space, robotics, and frontier tech. This is not a traditional support role.You will work directly with me on investor relations, business operations, process automation, and product building. If you enjoy owning outcomes, solving complex problems, and building systems - this is for you.What you'll own:All inbound investor communication - emails, queries, escalations - handled with clarity, precision, and confidenceEnd-to-end issue resolution across tax, compliance, documentation, and distributionsStreamlining and automating internal workflowsBusiness strategy and operational projects alongside senior leadershipWhat we're looking for:3-4 years minimum relevant experience - applications below this threshold will not be consideredExceptional written English - professional, precise, and clear even on complex topicsStrong ownership mindset - you follow through until issues are closed, not just replied toSomeone who genuinely enjoys operating at the intersection of communication, systems, and strategyEnthusiasm matters as much as experience hereWhat you'll get: Competitive salary, meaningful bonuses, and real growth - these will never be a problem for the right person.Based in Bangalore. In-office roleTo apply, DM me or send your CV to yash@tokenfoio.co