Customer Service Executive

Customer Service Executive – CCU RL (Email & Voice Support)Position: Customer Service Executive – CCU RL (Email & Voice Support)Company: Kotak Mahindra Bank

Employment Type: Full-Time (Direct Payroll)About the RoleKotak Mahindra Bank is seeking customer-centric and service-oriented professionals for the position of Customer Service Executive – CCU RL (Email & Voice Support).

The role is responsible for managing customer interactions through email and chat channels, providing accurate information, resolving queries efficiently, and delivering an exceptional customer experience across a wide range of retail banking products and services.Eligibility Criteria* Education: Graduation Mandatory (Any Stream)* Experience: Experienced candidates preferred (Compensation based on interview performance)* Communication Skills: Excellent verbal and written communication skills in English.* CTC: Up to ₹4.50 LPA (Based on interview performance)Working Schedule* Rotational day shifts between 7:00 AM and 8:00 PM* Shift Duration: 9 hours (including breaks)* Weekly Offs: 8 rotational week-offs per month* Candidates should be flexible to work on weekends and public holidays, as per business requirementsContact for more detailsContact us: HR Siddhi - 7030023416