Customer Service Executive

ADIV Human Resources Consultancies, L.L.C · Sharjah Emirate, United Arab Emirates

Location: SharjahSalary: AED 7,000/- to 8,000/-Rotational Shifts: 8am to 5pm/ 11am to 8pmWe’re looking for a Customer Service Executive to be the friendly face and first point of contact for our clients.

Ideal for candidates with strong customer service experience who are confident, well-presented, and professional in handling clients.

Key Responsibilities

Welcome and assist clients and visitors with a positive, service-oriented attitude
Handle customer queries related to company services, applications, and documentation
Guide clients through online portals and basic processes
Coordinate with internal teams to resolve client requests smoothly
Maintain accurate records of client interactions
Manage walk-ins, queues, and ensure a pleasant lobby experience
Handle escalations professionally and follow up until closure
Encourage client feedback and reviews after service completionWhat We’re Looking For:
Minimum 2 years of customer service / client-facing experience with administration background.
Strong communication and interpersonal skills
Well-groomed, confident, and customer-focused personality
Basic computer skills and attention to detail
Experience in business setup / free zone / aviation/ hospitality/ service industry is a plus📩 Interested candidates can share their CV via LinkedIn with your latest photograph. Please note CVs with no photograph will not be contacted.