Customer Service Executive - Night Shift

Job Title: Customer Service ExecutiveLocation: Bangalore, Karnataka (On-Site)Process: VoiceQualifications & Requirements: Willingness to work in Night Shift (8 PM - 5 AM PST) Strong English communication skills (both verbal & written) Ability to draft professional emails and comprehend responses CRM tool experience is preferred Work experience required for undergraduatesKey Responsibilities: Obtaining records and bills from facilities via email and phone Requesting records and bills through various channels (email, fax, chart swap, chartrequest, etc.) Calling facilities and following up on pending tasks Updating CRM tools with record and bill statuses Maintaining professional telephone etiquette with a polite and courteous approach Actively listening and handling calls with confidence