Customer Service / Front Desk Executive

We are seeking a Customer Service / Front Desk Executive to join our team.Main Responsibilities:• Greet and assist patients and their escorts• Manage patient check-in and check-out, inquiries, and front desk operations• Handle patient queries related to services and medical insurance (approvals, follow-ups, rejections, payments)• Ensure a smooth and timely patient experience• Schedule, confirm, and manage appointments• Prepare and process medical insurance claim formsRequirements:• Minimum of 2–3 years of experience in Customer Service within the healthcare industry (preferably in dental)• Strong communication and interpersonal skills• Proficient in English (Arabic is an advantage)