Customer Service (Part Time- 35 hours per week)

Customer Service Agent Part TimeAbout the RoleBlue Palm Operational is an international team operating at the intersection of hospitality and corporate business services. We are looking for energetic, multi-talented team members for our Kadıköy office to bridge our two core sectors: tourism in Europe and business solutions in the US.In this cross-functional role, you will provide high-level communication support for both our guest service team and our Florida-based office services, which assists international entrepreneurs with virtual office setups and corporate inquiries.Your Responsibilities1. Hospitality & Reservations (Blue Palm)Act as the first point of contact for premium apartment and room reservations.Manage end-to-end booking processes via Airbnb, Booking.com, and direct digital channels.Respond to guest requests quickly and effectively, ensuring a 5-star experience from booking to check-in.Coordinate with on-site teams to resolve guest needs with a solution-oriented mindset.2. Florida Business Support (Office Services)Email Communication: Manage all incoming email inquiries for our Florida office regarding virtual office addresses and corporate service packages.Client Onboarding: Professionally explain our US-based service offerings to international clients via written correspondence.Administrative Liaison: Serve as a bridge between international entrepreneurs and our Florida operations, ensuring all questions regarding their company services are answered promptly.Brand Representation: Maintain a professional and corporate tone in all written interactions, representing our Florida brand to a global audience.Qualifications We Are Looking ForExcellent Written English: You must be highly proficient in English, with a focus on professional email etiquette and clear written communication.Customer Focus: At least 1 year of experience in Customer Relations, Call Centers, or digital support roles.Detail-Oriented: Ability to manage multiple email threads and reservation platforms simultaneously without losing track of details.Adaptability: Comfortable switching between the warm, welcoming tone of hospitality and the formal, professional tone of corporate services.Tech-Savvy: Professional proficiency in Google Workspace/Office 365 and CRM tools.Career BenefitsMeal & Transportation Support: We provide dedicated allowances for your daily meals and commuting expenses.Diverse Experience: Build a unique resume by working in two distinct industries (Tourism & US Corporate Services) simultaneously.Flexible Scheduling: Work hours designed to be 100% compatible with your university courses and exams.Professional Growth: Opportunity for full-time employment and career advancement in an expanding international business network.Central Location: Work with a young and vibrant team in the heart of Kadıköy.