Customer Service Rep(05132) - 2320 Apalachee Parkway #K

Job DescriptionWe're looking for a dedicated and enthusiastic Customer Service Representative to join our team at our Tallahassee location (2320 Apalachee Parkway #K). In this role, you'll be the friendly face of our organization, delivering exceptional service, assisting in making all of our delicious products to our customers while maintaining the highest standards of professionalism and integrity. If you're passionate about helping others and thrive in a fast-paced, collaborative environment, we'd love to hear from you!Answer customer inquiries via phone and in person with patience, empathy, and a positive attitudeResolve customer issues efficiently and professionallyMake all our delicious products following accurate standards with a passion for perfectionDocument customer orders accurately and maintain detailed records in our systemCollaborate with team members to ensure seamless customer experiencesIdentify customer needs and provide personalized recommendations or solutionsHandle multiple customer requests simultaneously while maintaining attention to detailFollow company policies and procedures while remaining flexible and adaptable to changing prioritiesContribute to a supportive team environment by sharing knowledge and assisting colleaguesMeet performance goals and quality standards while continuously seeking opportunities for improvementEscalate complex issues to supervisors when necessaryQualificationsReliable transportation and proven ability to arrive on time consistentlyExcellent verbal and communication skillsStrong active listening and empathetic approach to customer interactionsPositive attitude, high energy, and genuine enthusiasm for customer serviceDemonstrated integrity, honesty, and professional demeanorOpen-minded mindset with willingness to learn and adapt to new processesProven ability to manage time effectively and handle multiple tasks simultaneouslyProblem-solving skills with a decisive and analytical approachFlexibility to work various schedules as needed by the organizationBasic computer proficiencyConflict resolution and patience when dealing with challenging situationsAmbition and strong work ethic with commitment to personal and professional growthPreferred: Previous food service and customer experience