Customer Service Representative

Ultimate Staffing is partnering with a leading organization in Irvine, CA to hire a Customer Service Representative for their corporate headquarters.This role is ideal for someone who enjoys helping internal associates/customers, managing multiple priorities, and working in a fast-paced environment.📍 Irvine, CA | 💲 $24/hr | 🕗 Monday-Friday, 8:00 AM-5:00 PM (Onsite)ResponsibilitiesAnswer customer phone calls and emailsMonitor personal and shared inboxesAssist with order changes, cancellations, and status updatesResearch order information and provide timely responsesFollow established customer service proceduresSupport both external customers and internal associatesWhat to Expect20 calls per day10-15 direct emails dailyShared inbox with 50-60 emails per dayHigh-volume, fast-paced environment with urgent requestsQualificationsCustomer service experience requiredStrong phone, email, and communication skillsDetail-oriented and organizedComfortable multitasking and handling time-sensitive requestsRetail, restaurant, hospitality, administrative, and call center backgrounds welcomeSoftware ExperienceMicrosoft Outlook, Excel, and WordAdobeServiceNowESP (training provided)Hiring Process✅ One interview✅ Quick hiring decision✅ Immediate start available Apply today for immediate consideration!All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.