Customer Service Representative

Office Assistant – Arjan, DubaiFour Corners Cleaning & Technical Services is looking for an experienced full-time Office Assistant to join our team based in Arjan, Dubai.We are looking for a highly organised, proactive person who can take ownership of office operations, customer communication and daily job administration.We need someone reliable, confident and capable of working in a busy service company where attention to detail and strong follow-up are essential.Requirements:Previous office/admin experience in the UAEExperience using JobberExperience using ZohoGood working knowledge of Microsoft ExcelExperience using Google Workspace / GmailStrong customer service skillsFluent in English, both written and spokenExcellent attention to detail and accuracyStrong communication and organisational skillsProactive and able to take ownership of tasksStrong time management and ability to prioritiseComfortable handling customer enquiries, bookings, quotations and general office administrationConfident communicating with customers by phone, WhatsApp and emailStrong follow-up skills to ensure enquiries, quotations and outstanding actions are not missedComfortable working with CRM and job-management systemsFast and accurate with data entry and record keepingAble to problem-solve independently and know when an issue needs to be escalatedProfessional and calm when dealing with customer complaints or difficult situationsAble to work independently and manage multiple tasks at the same timeAble to follow company processes and keep systems organised and up to dateExperience working within a cleaning, maintenance, facilities management or technical services company would be an advantage.Job Type: Full-timeLocation: Arjan, Dubai, UAECompany: Four Corners Cleaning & Technical Services