Customer Service Representative

**Job Title:** Bank Teller**Company:** CIMB Bank**Department:** Branch Operations**Location:** Branch-based### **Job Summary**A Bank Teller at CIMB Bank is responsible for handling day-to-day counter transactions, providing excellent customer service, and ensuring all banking operations are conducted accurately and in compliance with the bank’s policies and regulatory requirements. The role involves direct interaction with customers, assisting with cash transactions, account inquiries, and promoting suitable banking products.### **Key Responsibilities*** Process daily counter transactions including cash deposits, withdrawals, fund transfers, cheque processing, and bill payments.* Verify customer identity and documentation in accordance with bank policies and compliance requirements.* Ensure accuracy in cash handling, balancing cash drawers, and maintaining proper transaction records.* Provide professional and friendly customer service while addressing customer inquiries or concerns.* Promote and cross-sell relevant banking products and services such as savings accounts, fixed deposits, and digital banking services.* Adhere to operational procedures, internal controls, and regulatory guidelines to prevent fraud and operational risks.* Assist with branch administrative duties and support overall branch operations when required.### **Requirements*** Minimum Diploma or Bachelor’s Degree in Business Administration, Finance, Banking, or related field.* Strong numerical accuracy and attention to detail.* Good interpersonal and communication skills.* Ability to work in a fast-paced customer service environment.* Basic knowledge of banking products, procedures, and regulatory compliance is an added advantage.* Proficiency in Microsoft Office and basic banking systems.Only shorlisted candidate will be notified. Forward your CV to vincenttmk2001@hotmail.com