Customer Service Representative

We are looking for a professional and customer-focused Customer Service Representative to join our valet parking operations in Dubai.The successful candidate will assist guests, coordinate valet parking services, respond to customer inquiries, and help ensure a smooth and positive customer experience.What We OfferSalary: AED 3,500 per monthAdditional Allowance: AED 500 for accommodation and transportationWorking Hours: 9 hours per day, 6 days per weekVisa: ProvidedMedical Insurance: ProvidedUniform: ProvidedKey ResponsibilitiesWelcome guests and provide professional assistance with valet parking services.Coordinate vehicle drop-off and retrieval efficiently and accurately.Respond to guest inquiries and provide information about valet services and available facilities.Maintain accurate vehicle records, tickets, and related information.Coordinate closely with valet parking staff to ensure prompt and seamless service.Handle customer requests and concerns professionally and courteously.Escalate complex customer issues to the appropriate supervisor when required.Maintain professional service standards and follow company procedures at all times.Support the team in maintaining an organized, safe, and customer-friendly service environment.RequirementsStrong communication and interpersonal skills.Excellent customer service and guest-handling skills.Ability to communicate professionally with customers and colleagues.Ability to multitask and remain calm in a fast-paced environment.Previous experience in customer service, hospitality, front office, valet parking, or a similar customer-facing role is preferred.Positive, service-oriented attitude and a professional approach to customer interactions.Ability to work effectively as part of a team.How to ApplyIf you are passionate about customer service and enjoy working in a fast-paced hospitality environment, we would like to hear from you.Apply through LinkedIn with your updated CV.*Only shortlisted candidates will be contacted.*