Customer Service Representative

🌐 About Us:At Global Exchange, we don't just exchange currencies, we connect the world, one traveler at a time.We are a company that combines operational excellence with a clear vision: simplifying and enhancing every step of the traveler's financial journey, empowering millions of customers across airports, high-street offices, and transactional channels worldwide to travel and pay with confidence.We believe in the value of every team member, offering opportunities for you to develop and contribute to our continuous expansión, from new concessions and partnerships to innovative financial and payment solutions.So… What does it mean to be a #GlobalExchanger?Be part of a growth-oriented, entrepreneurial culture.Collaborate with colleagues across a global network of countries.Think strategically, act with autonomy, and lead with hands-on ownership of results.Be committed to an environment where you can learn, grow, and shape the future of financial services for travelers around the globe.Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company.At Global Exchange, you'll have the opportunity to innovate, push boundaries, and work on solutions that are transforming the way millions of travelers exchange currency and manage their money around the world.🎯 Your Responsibilities: As a key member of the team as Customer Service Representative, your goal is to provide excellent service to all our customers, and sell our top-market products, respecting our internal procedures and the legal regulations.🕵️ ♂️ What We're Looking For:Experience: 1-2 years in similar roleLanguages: english and native arabicCommunication: Strong communication skills, both verbal and written.

Technical Skills

commercial skills, results orientation, good customer service.Interpersonal Skills: Ability to collaborate in a diverse and dynamic environment.💎 What We Offer:Here are some of the benefits we offer:🤝 Sales-based variable compensation📚 Continuous LearningWorking at a leading multinational company in the sector🌍 Diversity, Inclusion & Belonging:At Global Exchange Group, we are committed to creating a space where everyone feels valued and respected. We firmly believe that diversity in experiences and backgrounds strengthens our culture and drives innovation.Support for people with disabilities. If you need any adjustments during the recruitment process, let us know so we can provide the best possible experience.Equal opportunities for all: We welcome applications regardless of age, gender, origin, disability, or any other characteristic protected by law.Join Global Exchange and become part of the evolution of financial and payment services for travelers.Discover why we are a great place to develop your talent!Data Protection Notice:In compliance with the applicable data protection regulations, we inform you that the personal data you provide during this recruitment process will be processed by Global Exchange As Currency Services LLC, as the data controller, for the purpose of managing your application, assessing your professional profile, and, where appropriate, including you in future recruitment processes. The legal basis for this processing is the data subject’s consent and/or the application of pre-contractual measures. Your data will not be disclosed to third parties, except where legally required, and will be retained only for the time strictly necessary to fulfill the aforementioned purpose. You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability, as well as withdraw your consent at any time, by sending a written request to the following email address: arco@globalexchange.com.sa, including a copy of your identity document and specifying the right(s) you wish to exercise. For further details regarding the processing of your personal data, please consult the “Privacy Policy” section available on our website: https://www.globalexchange.com.sa