Customer Service Representative

Are you a people person who thrives in a fast-paced logistics environment? Barsan Hellas, part of Barsan Global Logistics, is looking for a Customer Service Representative to join our team in [Athens / Piraeus].What you'll doBe the main point of contact for our customers, handling quotes, bookings, and shipment inquiriesTrack and follow up on road, sea, and air shipments, keeping customers informed at every stepCoordinate with operations, customs, warehouse teams, and our international officesPrepare and check shipping documents and keep records accurate in our systemsResolve issues quickly and professionally to build long-term customer relationshipsWhat we're looking for[1–3] years of experience in customer service, ideally in freight forwarding or logisticsFluency in Greek and English; Turkish is a strong plusBasic knowledge of Incoterms, shipping documents, and customs processesStrong communication and problem-solving skills, and a solution-oriented mindsetGood command of MS Office; CRM or TMS experience is an advantageUniversity degree in Logistics, International Trade, Business, or a related field is preferredWhat we offerCompetitive salary The chance to work in an international network connecting all around the world.Training and clear career development opportunitiesA supportive, dynamic team culture