Customer Service Representative in GERMAN | Direct Banking | Athens Neos Kosmos | High Salary | 16.11

Do you speak German at C2 level and have some Customer Service experience?Join one of the world’s leading international banking and financial services groups in Athens and support German-speaking customers with accounts, everyday banking questions and digital services.Build on your Customer Service experience, receive fully paid training in German and develop your career in an international environment with hybrid work opportunities.

Location: Athens – Neos Kosmos, GreecePossible start: 16.11Hybrid work may be possible after successful training and nestingWe offer an efficient and fast online recruitment processIt is a great opportunity to build a stable career and earn a competitive salary in GreeceWorking time frames: Monday–Saturday, 09:00–21:00 — scheduled shifts within these hours, 8h/day, 40h/week, 5 days/weekAs a German-speaking Customer Support Representative, you will:Support customers via phone, email and chat with their banking questionsHelp with bank accounts and everyday banking enquiriesGuide customers through digital and online banking servicesResolve customer questions and provide clear, professional solutionsFollow banking security procedures and quality standardsCompetitive salary and remuneration system:Base salary: €1,400 gross/month ×14Fixed project bonus: €100 gross/monthPerformance bonus: up to €140 gross/monthWelcome bonus: €1,000 gross in total, paid in 12 monthly instalments of approximately €83.33 gross during your first year2 additional base-salary payments per year: €2,800 gross total, included in the ×14 arrangementMeal vouchers: €3 net per worked day (approximately €60 net/month) + €100 net/month additional voucherAnniversary bonus: €500 gross after one yearYour monthly salary: €1,583–€1,723 gross + meal vouchers (approximately €160 net/month) + 2 salaries per year (€2,800 gross total).What do we expect:Fluency in German — min.

C2 levelEnglish at B2 level or higherSome previous Customer Service experienceYou already live in the Athens area or are ready to relocate thereAbility to communicate clearly and effectivelyA friendly, professional approach and good problem-solving skillsWhat we offer:Possible start: 16.11Permanent full-time Greek employment contractFully paid training in GermanHybrid work opportunities in AthensModern office in Athens – Neos KosmosPrivate health insurance, including dental and optical coverageFree gym and fitness classes, rooftop cinema with Acropolis views and on-site cafeteriaFree language courses, learning opportunities and international career developmentEmployee referral bonuses, company events and paid annual leaveRelocation and accommodation support for eligible candidatesFast and fully online recruitment processNote: We require EU citizenship or valid residence and work authorization in GreeceAre you interested in a new career opportunity in Athens?Then apply with your CV — we look forward to hearing from you!________________________By applying for this position, you agree to our Privacy Policy and consent to the processing of your personal data for recruitment purposes, including sharing your application with the company hiring for this position.German Jobs Athens, German-speaking Jobs Greece, German Customer Support Athens, Banking Customer Service Greece, German Customer Advisor Athens, Digital Banking Support, Financial Services Jobs Athens, Hybrid Jobs Athens, German Banking Jobs, Deutschsprachige Jobs Athen, Kundenservice Deutsch Athen, Bankkundenservice Griechenland, Arbeiten in Griechenland.