Customer Service Representative , (International Voice Process)

International Voice Process – Customer SupportInterview Mode: F2F, infinity Tower (Pune)Location: PuneExperience: 1–2 YearsShift: International / Rotational ShiftsEmployment Type: Full-timeRole OverviewWe are hiring customer-focused professionals for an International Voice Process role. You will interact with international customers, understand their concerns, and provide quick and effective resolutions.Key ResponsibilitiesHandle customer queries through international voice calls.Provide accurate information and resolve customer concerns.Maintain professional communication and call etiquette.Achieve defined quality, productivity, and customer satisfaction targets.Maintain accurate records of customer interactions.Requirements1–2 years of experience in International Voice / BPO / Customer Support.Excellent spoken English and strong communication skills.Good listening and problem-solving abilities.Comfortable working in rotational and international shifts.Customer-focused attitude with professional call handling skills.