Customer Service Specialist
Propstar Technologies · Karachi Division, Sindh, Pakistan
Apply & track with Apply EdgeWe’re Hiring: Customer Service SpecialistPropstar Technologies is expanding its team and looking for a Customer Service Specialist who is confident, customer-focused, and passionate about delivering a positive customer experience.If you have strong communication skills, a problem-solving mindset, and enjoy interacting with customers, we’d love to hear from you.Key Responsibilities
- Respond to customer inquiries through calls, emails, and other communication channels
- Understand customer concerns and provide appropriate solutions
- Ensure timely and professional resolution of customer queries
- Maintain positive and professional customer relationships
- Follow up on customer requests and unresolved issues
- Document customer interactions and maintain accurate records
- Coordinate with internal teams to ensure effective issue resolutionRequirements
- Excellent verbal and written communication skills
- Strong customer handling and problem-solving abilities
- Professional, patient, and customer-oriented approach
- Ability to work efficiently in a fast-paced environment
- Strong interpersonal and organizational skills
- Ability to work independently and collaboratively
- Previous customer service, call center, or BPO experience is an advantageWhat We Offer
- Competitive compensation
- Performance-based incentives
- Supportive and professional work environment
- Career growth and development opportunities
- Training and continuous learning
- Opportunity to work with international clients