Customer Service Specialist

Role DescriptionThis is a full-time on-site role for a Customer Service Specialist for our client located in Karāchi. The Customer Service Specialist will be responsible for resolving customer inquiries, ensuring customer satisfaction, processing orders, and providing product information. The role also involves maintaining and updating customer accounts, as well as performing administrative duties to support the efficient functioning of the customer service department.QualificationsCustomer Service Representative, Customer Support, and Customer Service skillsEffective communication and active listening skillsPositive attitude and excellent interpersonal skillsAbility to multitask, prioritize, and manage time effectivelyFluency in English required; knowledge of additional languages is a plusKnowledge of insurance products and industry trends Required Qualifications:Bachelor's degree in marketing, business, or a related fieldProven experience in the insurance industryStrong understanding of the insurance marketExcellent customer service skillsProficiency in Microsoft OfficeShift:Night Working Days:Monday to Friday.

Benefits

Health InsuranceLife insuranceYearly Bonus