Customer Success Consultant

Client Success | Onboarding | Implementation | B2B SaaS | Stakeholder | FinTech | Amsterdam | €80,000Client Success & Implementation Consultant – FinTech Scale-UpA fast‑growing European FinTech is expanding its footprint across the region and is looking for a Client Success & Implementation Consultant to support major banking transformation programmes. Joining at an early stage, you’ll work directly with leading financial institutions and guide enterprise software implementations from kick‑off through to go‑live.You’ll gain exposure to Tier 1 banks, digital transformation, AI‑led initiatives and international client environments. A structured onboarding programme, including training in Sydney, is provided.Key ResponsibilitiesPlatform onboarding and implementation supportGathering and documenting business requirementsCoordinating implementation activities and timelinesManaging client stakeholders across enterprise environmentsSupporting workshops, discovery sessions, testing and go‑liveBuilding trusted customer relationshipsAbout YouYou may currently work in technology consulting, software implementation, customer success, business analysis or professional services. You’ll bring 2–5 years’ experience, strong communication skills, analytical capability and a degree in Computer Science, IT, Engineering, Mathematics, Physics or similar.Desirable SkillsSalesforceSQLC# / JavaFinancial services or banking exposureConsultancy background (Accenture, EY, Capgemini, Deloitte, BearingPoint etc.)PackageInternational travelStructured onboarding in SydneyExposure to major banking transformation programmesUnfortunately we cannot offer sponsorship at this time.Please contact me at olivia.grinstead@opusrs.com to discuss further!Client Success | Onboarding | Implementation | B2B SaaS | Stakeholder | FinTech | Amsterdam | €80,000