Customer Success Executive

Customer Success Executive / ReceptionistExperience: 3–10 YearsWe are looking for a polished, confident, and well-presented professional to be the first point of contact for our customers and deliver an exceptional luxury experience.Key ResponsibilitiesWelcome and warmly greet customers with a professional and courteous approach.Provide premium hospitality and personalised customer service throughout the customer journey.Handle customer enquiries, calls, appointments, and coordinate with the sales team.Maintain a welcoming, elegant, and professional reception environment.Build positive customer relationships and ensure a seamless in-store experience.Support customer follow-ups and coordinate special occasions, appointments, and visits.Candidate Profile3–10 years of experience in customer service, reception, hospitality, luxury retail, or premium customer-facing roles.Excellent communication, interpersonal, and customer-handling skills.Highly professional, presentable, courteous, and confident personality.Experience with luxury retail, premium hospitality, jewellery, or high-end customer segments will be preferred.Strong service mindset with attention to detail and a passion for creating an exceptional customer experience.