Customer Support

Customer Support (On-Site) We are looking for a motivated Customer Support professional to join our team and work on-site with one of our enterprise clients. The ideal candidate has a solid technical background, enjoys working directly with customers, and can confidently manage technical discussions while coordinating with internal teams to ensure successful service delivery. Requirements2–5 years of experience in Technical Support, Application Support, or Professional Services.Strong customer communication and relationship management skills.Good understanding of Windows/Linux servers, deployments, system integrations, SQL queries, and basic networking.Experience troubleshooting enterprise applications.Fluent Arabic and good English communication skills.Fast learner with strong analytical and problem-solving abilities.Able to work under pressure and manage customer expectations professionally.Presentable, organized, and able to take ownership of assigned customers.PreferredExperience with REST APIs, Active Directory, Docker, Git, or cloud platforms.Experience supporting enterprise software solutions.If you enjoy solving technical challenges, building customer relationships, and taking ownership of customer success, we'd love to hear from you.