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Customer Support Executive

Paul's Consultancy Services · Mangaluru, Karnataka, India

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Paul’s Consultancy Services is hiring Customer Support Executives for a full-time opportunity in Mangalore. Freshers are welcome to apply!Job ResponsibilitiesHandle inbound customer calls and assist with account balances, order status and payment-related queries.Record customer complaints accurately and professionally.Resolve customer concerns with effective communication and problem-solving.Maintain accurate records while navigating multiple computer systems.Follow company procedures, compliance guidelines and quality standards.Eligibility & SkillsBachelor’s degree, diploma or equivalent experience.Good English communication skills (verbal and written).Strong active listening and customer service skills.Basic computer navigation and accurate typing skills.Ability to handle customer information responsibly.Willingness to work rotational shifts, including night shifts.Salary & BenefitsTake-home salary: ₹19,000 per month2-way cab facility₹700 food coupons5 days woek2 days Rotational off📍 Job Location: Mangalore