D2D Operations Team - Team Leader

Core Purpose:Lead a dual-part team that builds and runs the D2D platform end-to-end — dealer portal (orders, CRM, promotions, ERP integrations) andlogistics systems (WMS, TMS, inventory dashboards, LMD, cost analytics).Set product strategy, partner with external developers (LG CNS), coach Task Leaders, and drive platform adoption across the dealership network.

Key Responsibilities

Define and prioritize the product roadmap for both Parts; own scope, timing, and trade-offs with LG CNS / partnersTranslate D2D corporate strategy (Way of Working change management, Structured Sales, Account Management tiers) into platform features and backlogLead cross-Part platform standards (data model, API contracts, inventory traffic light, ETA engine)Manage partner delivery: scope negotiation, milestone tracking, quality sign-offCoach and advance Task Leaders toward Part Leader role; manage the promotion pathDrive key platform KPIs: order registration rate, FCST accuracy, cell-in reliability, logistics cost savingsParticipate in D2D S&OP cycles and sell-out planning sessionsRequired:5+ years Product Management experience, preferably in platform/portfolio scope definitionExperience leading sales operations or B2B distribution platform teams across multiple countriesFull understanding of direct-to-dealer model: order intake → inventory allocation → outbound → last mile → credit settlementNative-level Korean and English (business negotiations with KHQ, RHQ, partners and dealers)Preferred:Experience in appliance electronics or large-scale retail supply chainExposure to logistics automation (WMS, TMS) and/or last-mile delivery platformsProven track record managing external development teams (ERP/API/cloud)