Data Analyst (Multi-Category Loyalty App)
Cross Country Solutions International · Dubai, Dubai, United Arab Emirates
Apply & track with Apply Edge📢 WE ARE HIRING: DATA ANALYST – MULTI-CATEGORY LOYALTY APP📍 Location: Dubai, UAE🏢 Work Arrangement: Fully On-site🕒 Employment Type: Full-time💼 Experience: Minimum 4+ yearsWe are looking for an agile, analytical, and resourceful Data Analyst to turn raw data into actionable business insights for a multi-category loyalty app covering restaurants, cafes, supermarkets, and retail.If you have strong data manipulation skills, a solid understanding of customer behavior, and the ability to translate data into meaningful business and marketing strategies, we would love to hear from you!🔹 Key ResponsibilitiesExtract, clean, consolidate, and analyze data from transactions, user profiles, and merchant performance reports.Develop customer segmentation models using cohort analysis and RFM (Recency, Frequency, Monetary) analysis.Build and maintain dynamic dashboards and reports using Power BI, Tableau, or advanced Excel.Analyze customer behavior, campaign performance, merchant metrics, and offer effectiveness.Provide actionable insights and recommendations to support marketing campaigns, promotions, and business growth.Identify opportunities to improve customer engagement, retention, and loyalty program performance.Maintain data accuracy, confidentiality, and compliance with data privacy and PII protocols.🔹 Requirements✅ Minimum 4+ years of experience in Data Analytics, Product Analytics, or Marketing Analytics.✅ Advanced Excel or Google Sheets skills, including advanced formulas, lookups, and Power Query.✅ Experience with Power BI, Tableau, or similar reporting tools.✅ Strong understanding of customer retention, churn, lifetime value (LTV), purchase frequency, and loyalty point redemption metrics.✅ Experience with mobile applications, e-commerce, retail, or multi-vendor marketplaces is an advantage.✅ Ability to work independently, build analytical frameworks from scratch, and work efficiently with raw data exports.✅ Strong communication skills and the ability to present clear, actionable recommendations.✅ Fluency in English and Arabic is required.🎯 What We’re Looking ForA proactive problem-solver who can connect data insights with business objectives, support data-driven marketing decisions, and identify opportunities to improve customer engagement and business performance.📩 Interested candidates are invited to apply!Please send your updated CV via LinkedIn message or share your application through career@ccsfze.net#Hiring #DataAnalyst #DubaiJobs #UAEJobs #DataAnalytics #PowerBI #Tableau #AdvancedExcel #MarketingAnalytics #BusinessIntelligence #DigitalMarketing #LoyaltyPrograms