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Data Operations Analyst

NielsenIQ · Zagreb, Zagreb, Croatia

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NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.Job DescriptionAt NIQ, we help the world's leading retailers and consumer goods manufacturers understand what consumers buy and why they buy it. Behind these insights are talented teams who transform data into trusted intelligence.As a Data Operations Analyst, you will play an important role in ensuring the quality, accuracy, and completeness of product and market data used by global clients. This is an excellent opportunity for someone who enjoys working with data, has a strong eye for detail, and wants to build a career in analytics within an international environment.You will join a collaborative team where continuous learning, professional development, and knowledge sharing are encouraged. Whether you are starting your analytics career or looking to expand your experience, this role offers the opportunity to develop valuable data operations skills while contributing to meaningful business decisions.Responsibilities:Daily OperationsCode new products and product characteristics accurately and within agreed timelinesMaintain product databases and ensure data quality through established validation checksMonitor product launches and updates, ensuring information reflects market realityCollect, archive, and maintain product information from manufacturers, websites, catalogs, and other relevant sourcesFollow operational workflows, processes, and documentation standardsInvestigate, analyze, and resolve data discrepanciesMaintain accurate records, documentation, and KPI trackingClient SupportRespond to client queries professionally and in a timely mannerCollaborate with internal teams to investigate and resolve requestsStay informed about market and category developments relevant to assigned productsQualificationsFluent Croatian and intermediate English (B2+) communication skills, both written and verbalProficiency with Microsoft Office applications, particularly ExcelAbility to quickly learn and adapt to new systems and toolsStrong analytical and problem-solving skillsHigh level of accuracy and attention to detailComfortable working with repetitive tasks while maintaining quality standardsStrong collaboration and communication skillsPrevious work experience is an advantage, but we welcome early-career professionals with the right mindset and learning agilityAdditional InformationOur BenefitsFlexible working environmentHybrid working modelComprehensive health insurance (where applicable)Industry-leading parental leaveLife assuranceEducational support and continuous learning opportunitiesPension plan (where applicable)Volunteer time offInternal Recognition ProgramMentoring and career development opportunitiesFree LinkedIn Learning access with thousands of coursesEmployee Assistance Program (EAP) supporting employee wellbeingNIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | FacebookOur commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusionOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | FacebookOur commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion