Data Privacy Manager

Overall Objectives of Job:• Active participation with the Group Data Privacy and Operating Entities as a Subject MatterExpert (SME) in drafting, evaluating, enhancing, and implementing best-in-class policies/practices / processes, operating manuals to adopt the changing requirements. Proactiveidentification of risks and demonstrating clear ownership, leadership and seamless remediationexecution.Act as the primary contact point for Customers and the Compliance, Risk &Governance Global Service Line stakeholders regarding service delivery and performance.Develop and maintain transparent, authentic, positive and productive working relationships withsenior leadership. Acts as a bridge between the local teams and relevant stakeholders(alignment for targets, roles, growth strategy, complexity of tasks)• Maintaining up-to-date knowledge and expertise in Data Privacy from an XYZ Group and forthe jurisdiction of the OEs being serviced.• Drive service standardization, harmonization, and simplification along with active adoption oftechnology, data, AI, GenAI. Drive Group transformation programs by coordinating end to enddelivery, stakeholder management and creation of Standard Operating Procedures (SOP).Propose and implement control effectiveness and efficiency improvements, while maintainingcompliance with regulatory requirements and thus, keeping Data Privacy risks under control.• Interact within wider Data Privacy and other Business Units for the implementation of policiesand procedures; execute oversight function to monitor; audit and compliance testing reviewsand provide training support to employees on Data Privacy related topics.• Being a senior role within the Professional Services team at Az Services Private Limited,you are required to liaise / co-ordinate Xyz Services Global Lead for Data Privacy in theCompliance, Risk & Governance Global Service Line on various topics regarding servicedelivery on a regular basis and support solutioning.• Leads, coaches and further develops people in accordance with the Allianz People Attributes,leadership values and relevant guidelines as a team of seasoned professionals.• Prioritizes, delegates and controls tasks, balances workloads and steers capacity in the team• Enables the team to function effectively, follows clear priorities in alignment with the strategyand ensures that these are met;• Ensure all service SLA commitments (quality, productivity, turnaround time, etc) are achievedand continually drive value creation & innovation• Actively support pillar and organization wide projects and initiatives.• Ensure transparency and work with the leadership team to address client escalationsproactively, issues management, etc.• Ensure finance rigor and discipline (cash advance requests are correctly filled in, submitted ontime and approved according to guidelines; expense reports within deadlines and that thedocuments provided are accurate, complete and follow internal procedure; ensurerepayment of outstanding amounts as per the procedure deadlines; Ensure timely and correctsubmissions of the requested details within deadlines for planning and forecast purposes)• Ensure that all delivered services have contracts in place and MSD procedures regardingcontracts/staffing are followed;Qualification & ExperienceEducation: Graduate/Postgraduate (Law, Commerce, Business Administration, Engineering, etc).Experience & SKILLS:• Overall experience of 12+ years• Relevant skills in people management & Data Privacy background and understanding• Strong ability to communicate effectively across all levels of the organization including frontoffice individuals and senior stakeholders, skilled at diplomatically breaking down barriers andobstacles• Detailed oriented, analytical, inquisitive and apply sound judgements, ability to collaborate,lead and execute across multiple initiatives leveraging cross-functional teams• Ability to make decisions under time pressure and in crisis situations• An attitude towards providing best in class services to the customers• Project Management• Risk Management and Internal Control Risk Systems• Keen to contribute to the development of compliance service offerings• Preferrable: Experience in a similar function within a global organization• Fluent in English, must be able to hold presentations and lead meetings in English.Preferrable: other languages (German, French)• Proficiency in MS Excel & MS PowerPoint;• Strong organizational, planning and structuring skills;• Experience in working in multicultural environments, especially in joint off shoring & onshoring delivery models.