Debtors Clerk & Administrator

Debtors Clerk & Administrator Payment24 Group📍 Cape Town – Century City 🕒 Permanent | Full Time ⚖️ Non EE/AAPosition: Debtors Clerk & Administrator Location: Century City, Cape Town Reports To: Head of FinanceAbout UsPayment24 is a leading fuel, fleet, and payment technology solutions provider operating across multiple African markets and beyond. Our platforms enable fuel retailers, corporate fleets, and loyalty partners to manage complex transaction, billing, and reconciliation processes at scale.We are seeking a highly organised Debtors Clerk & Administrator with a strong finance background and solid administrative capability, particularly in managing merchant and customer records, documentation, and compliance-related processes.Minimum RequirementsDiploma or Certificate in Finance, Bookkeeping, Administration, or a related field (advantageous)Minimum 3–5 years’ experience in a Admin / Debtors / Accounts Receivable role, ideally within a high-volume or transactional environmentProven experience in administrative support functions related to customer or merchant managementOwn transport preferredStrong MS Excel skills (including Pivot Tables, VLOOKUP/XLOOKUP, data validation)Experience working with accounting or ERP systems (e.g. Sage, Xero, QuickBooks, or similar)Exposure to data governance, document control, and POPIA-aligned processes will be a strong advantageKey ResponsibilitiesDebtors & Finance ResponsibilitiesManage and maintain debtor accounts for a diverse client base, including fuel merchants, corporate clients, and loyalty partnersAccurately process and allocate daily customer receiptsPrepare, issue, and follow up on monthly statementsPerform effective collections and manage overdue accountsInvestigate and resolve account queries in collaboration with sales, operations, and support teamsPerform monthly customer account reconciliationsAssist with fuel merchant reimbursement processing related to loyalty and incentive programmesProvide ad-hoc finance support, including reconciliations, reporting, and audit preparationAdministrative & Compliance ResponsibilitiesManage merchant and customer administration, including onboarding documentation, account updates, and record maintenanceMaintain structured customer and merchant master data across finance and operational systemsEnsure accurate document management, filing, and version control (contracts, agreements, compliance documents, onboarding packs)Support POPIA-aligned data handling practices, including secure storage and controlled access to customer and merchant informationLiaise with internal teams to ensure customer and merchant records remain current, accurate, and audit-readyAssist with internal compliance, audit requests, and information verification processes