Dental Office Manager

A growing pediatric dental and orthodontic practice committed to providing outstanding care to children and families in a welcoming, compassionate environment. Our leadership team is focused on growth, teamwork, and creating systems that support both patients and staff.Position OverviewThe Assistant Office Manager will work closely with the Office Manager and doctors to ensure the daily operations of the practice run smoothly. This individual will help lead the front office team, support operational efficiency, and help drive practice growth through excellent patient service and strong administrative oversightKey Responsibilities:Team LeadershipSupport management in supervising and coaching front office staffHelp maintain a positive, collaborative, and accountable team cultureAssist with staff training, scheduling, and performance supportPractice OperationsEnsure efficient patient flow and smooth daily operationsHelp manage appointment scheduling, cancellations, and no-showsAssist in implementing systems that improve productivity and efficiencyPatient ExperienceMaintain a warm, welcoming, and family-focused environmentAddress patient concerns and ensure exceptional serviceSupport communication with parents regarding treatment plans and schedulingFinancial & Administrative OversightSupport insurance verification, treatment coordination, and collectionsMonitor production and scheduling to help meet office goalsAssist with reporting, tracking KPIs, and identifying areas for improvementGrowth & DevelopmentHelp support referral relationships and patient retentionContribute to strategies that increase case acceptance and practice growthAssist with marketing efforts to promote office culture and community engagement.Qualifications:3+ years of dental office management experience requiredPediatric and orthodontic dental practice experience strongly preferredStrong knowledge of dental scheduling, insurance, and treatment coordinationExperience managing staff and supporting team developmentExcellent communication and leadership skillsHighly organized with strong problem-solving abilityAbility to multitask and thrive in a busy practice environment