Dental Office Manager

Office Manager, Five Pines DentalFive Pines is a family-owned private practice founded in 2016 by Dr. Richard Zeller and his wife Catharine. We're seeking an experienced Office Manager to lead our administrative operations, support our amazing team, and partner with Dr. Zeller in keeping the business running smoothly.Why us?Dr. Zeller is a true owner-operator (no absentee owners or corporate hierarchy)We believe in comprehensive, honest, evidence-based dentistry without judgment or pressure A team that genuinely enjoys spending the day together (≈96% of the time)A collaborative environment where your ideas are valued and you have the opportunity to have a meaningful impactWe take pride in our dentistry and do a ton of “big case” procedures in-house including IV sedation, endo, implants, and orthodontic aligners Why you? You’re enthusiastic about teaching AND learning new things You're the person people turn to for guidance, but you also know how to help them find their own solutions You’ll look a denied claim dead in the eye and say "not today satan”You notice when something isn't working and take the initiative to make it better You're happy to jump in at the front desk when needed and enjoy building relationships with patientsYou're comfortable taking ownership, making decisions, and knowing when to ask for help Key ResponsibilitiesLead and support a team of 10+ employees, including hiring, coaching, and performance management Track production, collections, and scheduling metrics and bring Dr. Zeller the truth, even the ugly partsIdentify and implement improvements to office workflows, systems, and processesCommunicate clearly and kindly, even when your internal monologue is less diplomatic Oversee insurance verification, claims processing, and patient accounts receivable; stepping in to resolve complex issuesManage day-to-day business administration, including payroll preparation, accounts payable, regulatory compliance, and staff meetings QualificationsPrior supervisory or management experience3+ years of dental office experience, including substantial insurance and billing experienceSound judgment, discretion, and the ability to handle sensitive employee and patient mattersProficient with technology, experience with Open Dental is a huge bonus Comfortable analyzing reports and working with data; advanced Excel skills? We love you already Compensation and BenefitsPay range of $68,000 - $82,000 annually, depending on experience and qualificationsFour-day workweek (typically 40 hours), alternating Monday–Thursday and Tuesday–Friday, with a four-day weekend every other week!Health insurance through Regence (Gold/Platinum plans)*Annual in-house dental benefit of $2,500 per employee (can be used on family members as well)*401(k) with match, available after one year of employment Paid holidays and accrued PTO (starting at 2 weeks, up to 4 weeks based on tenure) Covered, secure parking or $230/month transportation stipend Enjoy the amenities in our building including a private gym, bike parking, 24/7 onsite security, and tenant appreciation events *available after 90 days of employmentHow to ApplyPlease send your resume and a cover letter describing a project you led that you're particularly proud of to careers@fivepinesdental.com.We'll be accepting applications through October 30, 2026, with an anticipated start date around mid-November.Our current Office Manager is leaving dentistry for an exciting career change. We're thrilled for him (and a little heartbroken for us), but he'll be available part-time through the end of the year to help with the transition.