Dental Office Manager / Dental Sales
happy-sleep · Remote
Apply & track with Apply EdgeAbout Us
Happy Health is revolutionizing sleep medicine delivery through our comprehensive telehealth platform. We've eliminated the traditional barriers to sleep care – no more waiting months for appointments or spending uncomfortable nights in sleep labs. Our patients receive FDA-cleared home sleep testing via Happy Ring, connect with board-certified sleep specialists, and when required, begin evidence-based treatment within just 5 days. Ongoing physiological data monitoring with the Happy Ring enables real-time condition management, combination therapies, and drives measurable outcomes.
Happy Ring
represents the future of sleep diagnostics: an FDA-cleared medical device integrating advanced biometric sensors with AI-powered analysis to deliver highly accurate diagnostics and longitudinal management at home. For sleep medicine physicians, this means you'll have access to high-quality diagnostic data that empowers you to make confident clinical decisions for your patients, and integrate multimodal treatments that focus on root-cause solutions.
Position Summary
As a Dental sales professional you are the critical link between diagnosis and action. You will engage patients immediately following their tele-consultation with one of our sleep physicians via a virtual warm transfer — stepping in at the moment patients are most informed and most ready to make a decision. Your primary focus is to build genuine rapport, communicate the value of prescribed therapies, navigate financial conversations with confidence, and leverage proven relationship-based techniques to guide patients across the finish line and into active treatment.
Key Responsibilities
Own Treatment Conversion:
Serve as the primary closer for patients who have completed a clinical consultation, with clear responsibility for converting qualified patients into active treatment starts.
Warm Transfer Sales Engagement:
Receive live patient handoffs from physicians and nurse practitioners via our virtual telehealth platform (Doxy), maintain momentum from the clinical visit, and quickly establish trust while guiding the patient into a treatment decision conversation.
Value-Based Treatment Sales:
Present prescribed treatment options — including Positive Airway Pressure (PAP), Oral Appliance Therapy (OAT), and adjunctive therapies — in a clear, compelling, and patient-centered way. Help patients understand the value of moving forward now, not later, and position the Happy Ring sleep test as an important tool for care and treatment measurement.
Objection Handling & Decision Support:
Use structured communication techniques, including Motivational Interviewing (MI), Acceptance and Commitment Therapy (ACT), and the Value Living Questionnaire (VLQ), to uncover patient motivations, address hesitation, respond to objections, and increase patient confidence in starting treatment.
Close the Sale / Secure Commitment:
Confidently ask for the patient’s commitment, confirm the treatment plan, and guide the patient through a simple next-step process that results in treatment initiation rather than passive interest.
Financial Conversion & Payment Collection:
Lead payment conversations with confidence and clarity, present self-pay and third-party financing options, and successfully collect payment via Stripe as part of completing the treatment start process.
Performance Against Conversion Metrics:
Operate with clear accountability to treatment initiation KPIs, including consult-to-start conversion, payment completion, and other sales performance indicators tied to treatment starts.
CRM / Documentation Discipline:
Maintain accurate notes, document key sales and patient decision details, complete the After Visit Summary (AVS), and ensure clean handoff information for the Clinical Operations team.
What We Provide
To set you up for success, Happy Sleep provides a comprehensive
Treatment Enrollment Specialist Training Program
— a two-week onboarding experience including dedicated modules covering clinical foundations (SDB, PAP/OAT therapies, MI principles), relationship and objection-handling techniques, and operational workflows (virtual platform navigation, financial protocols, and documentation). You'll complete mock consultations with real feedback before going live, so you'll walk in ready to perform from day one.
Happy Health is revolutionizing sleep medicine delivery through our comprehensive telehealth platform. We've eliminated the traditional barriers to sleep care – no more waiting months for appointments or spending uncomfortable nights in sleep labs. Our patients receive FDA-cleared home sleep testing via Happy Ring, connect with board-certified sleep specialists, and when required, begin evidence-based treatment within just 5 days. Ongoing physiological data monitoring with the Happy Ring enables real-time condition management, combination therapies, and drives measurable outcomes.
Happy Ring
represents the future of sleep diagnostics: an FDA-cleared medical device integrating advanced biometric sensors with AI-powered analysis to deliver highly accurate diagnostics and longitudinal management at home. For sleep medicine physicians, this means you'll have access to high-quality diagnostic data that empowers you to make confident clinical decisions for your patients, and integrate multimodal treatments that focus on root-cause solutions.
Position Summary
As a Dental sales professional you are the critical link between diagnosis and action. You will engage patients immediately following their tele-consultation with one of our sleep physicians via a virtual warm transfer — stepping in at the moment patients are most informed and most ready to make a decision. Your primary focus is to build genuine rapport, communicate the value of prescribed therapies, navigate financial conversations with confidence, and leverage proven relationship-based techniques to guide patients across the finish line and into active treatment.
Key Responsibilities
Own Treatment Conversion:
Serve as the primary closer for patients who have completed a clinical consultation, with clear responsibility for converting qualified patients into active treatment starts.
Warm Transfer Sales Engagement:
Receive live patient handoffs from physicians and nurse practitioners via our virtual telehealth platform (Doxy), maintain momentum from the clinical visit, and quickly establish trust while guiding the patient into a treatment decision conversation.
Value-Based Treatment Sales:
Present prescribed treatment options — including Positive Airway Pressure (PAP), Oral Appliance Therapy (OAT), and adjunctive therapies — in a clear, compelling, and patient-centered way. Help patients understand the value of moving forward now, not later, and position the Happy Ring sleep test as an important tool for care and treatment measurement.
Objection Handling & Decision Support:
Use structured communication techniques, including Motivational Interviewing (MI), Acceptance and Commitment Therapy (ACT), and the Value Living Questionnaire (VLQ), to uncover patient motivations, address hesitation, respond to objections, and increase patient confidence in starting treatment.
Close the Sale / Secure Commitment:
Confidently ask for the patient’s commitment, confirm the treatment plan, and guide the patient through a simple next-step process that results in treatment initiation rather than passive interest.
Financial Conversion & Payment Collection:
Lead payment conversations with confidence and clarity, present self-pay and third-party financing options, and successfully collect payment via Stripe as part of completing the treatment start process.
Performance Against Conversion Metrics:
Operate with clear accountability to treatment initiation KPIs, including consult-to-start conversion, payment completion, and other sales performance indicators tied to treatment starts.
CRM / Documentation Discipline:
Maintain accurate notes, document key sales and patient decision details, complete the After Visit Summary (AVS), and ensure clean handoff information for the Clinical Operations team.
What We Provide
To set you up for success, Happy Sleep provides a comprehensive
Treatment Enrollment Specialist Training Program
— a two-week onboarding experience including dedicated modules covering clinical foundations (SDB, PAP/OAT therapies, MI principles), relationship and objection-handling techniques, and operational workflows (virtual platform navigation, financial protocols, and documentation). You'll complete mock consultations with real feedback before going live, so you'll walk in ready to perform from day one.